Wayne Shafer, R.Ph, Chief Executive Officer
Wayne graduated from the Philadelphia College of Pharmacy and Science in 1972 and purchased a retail pharmacy early in his career. Since that time and over the course of the past 40 years, Wayne has re-focused the business on serving the pharmacy needs of long-term care, behavioral health, and correctional institutions. Wayne continues to be an active member of the leadership team, heading strategy and long term planning, and often participates in client visits to ensure the quality and service levels for which Contract Pharmacy Services is known.
Heather Hutchinson, Chief Operating Officer
Heather joined the CPS team in 2012 as Project Manager and quickly provided valuable leadership through numerous new initiatives and growth opportunities. Her strong background in process improvement, strategic planning and detailed organization uniquely equip her for her current role as Chief Operating Officer. Her passion is to turn Wayne’s vision as CEO into action while balancing company resources and strengthening company culture. Heather’s commitment to team, dedication to excellence and focus on the big picture positions her to guide our company towards continued success and growth for many years to come.
Andy Hudson, Chief Administrative Officer
With many years of experience in strategic management and executive leadership, Andy serves our team as Chief Administrative Officer. Previous to working at CPS, Andy held positions as COO, Chairman of the Board and Director in various organizations. His passion is to empower others for success while creating a culture of service, both for our employees and our customers. His role as Chief Administrative Officer supports the team by providing all of the needed tools to help the company accomplish our mission with the highest of standards and integrity including human resources, IT, inventory, physical plant, vendor relationships, special projects, utilization and administration.
Robert Hill, CPA, Chief Financial Officer
Rob joined CPS in 2000, as Chief Financial Officer. Prior to that, Rob had spent part of his career in England and Canada, before coming to the U.S. At CPS, he is responsible for all financial reporting, purchasing, budgeting, and accounting, as well as risk management, and the firm’s relationship with banks and independent auditors. Rob also participates in all executive team meetings and strategy development.
Cathy Goffredo, Director of Operations
Serving as Director of Operations, Cathy brings over 18 years of customer service, account maintenance and operations experience. Her primary role is to provide direction over daily operations of our central pharmacy. Cathy manages pharmacy personnel, such as billing representatives, data entry technicians, filling technicians and shipping/delivery. She works closely with the Director of Pharmacy to ensure every customer receives the same level of quality service from the moment the prescription is received until it is delivered.
Josephine Fields, R.Ph, Director of Pharmacy
Previous to working at CPS, Josephine has occupied positions including Operations Manager, Director of Operations and General Manager. In her role as Director of Pharmacy at CPS, she brings over 17 years of extensive pharmacy experience. Her excellent leadership skills and positive vision are critical to leading the team of staff pharmacists and upholding standards of excellence and accuracy. Her commitment to improvement has translated into considerable efficiencies that in turn deliver quality and consistent services to our customers.